Privacy Policy

1. Who We Are

Trading Wisdom 360 is a trading education and training business based in Pune, Maharashtra, India.

We provide educational content, trading courses, mentorship programs and related learning services through classroom and online formats.

2. Information We May Collect

Depending on how you interact with our website, we may collect information that you voluntarily provide to us or information automatically generated through your use of the website.

Information You Provide

This may include:

• Name
• Email address
• Mobile or WhatsApp number
• Information submitted through contact or enquiry forms
• Course or program information you request
• Information required for enrolment or registration
• Messages or other information you voluntarily send to us

We aim to collect only information that is reasonably necessary for the relevant purpose.

3. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by the website, hosting provider, analytics tools or other technologies used on the website.

This may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Approximate usage information
• Referring website or page
• Date and time of website access

This information may be used for website security, troubleshooting, analytics, performance monitoring and improving the website.

4. How We Use Your Information

We may use personal information for purposes such as:

• Responding to enquiries and requests
• Providing information about our trading programs
• Processing course or program registrations
• Communicating with students or prospective students
• Providing customer or learner support
• Managing our website and learning services
• Improving our educational services and website
• Maintaining website security
• Preventing spam, fraud or misuse
• Meeting legal, regulatory or administrative requirements

We will not use personal information for a purpose that is incompatible with the purpose communicated to you, except where permitted or required by applicable law.

5. Contact Forms and Enquiries

If you contact us through a website form, email, phone or WhatsApp, we may use the information you provide to respond to your enquiry.

For example, if you ask about a trading course, batch, fees, classroom learning, live-online learning or mentorship, we may use your contact details to respond to that request.

Please do not submit sensitive personal information through a general enquiry form unless it is specifically requested and necessary for the relevant service.

6. Course Registration and Student Information

If you register for or purchase a Trading Wisdom 360 program, we may collect information reasonably necessary to manage your enrolment and provide the relevant educational service.

This may include your name, contact information, selected program, registration information and other details required to provide the service.

We may retain this information for as long as reasonably necessary for providing the service, maintaining business records, resolving disputes, complying with legal obligations and protecting our legitimate interests, subject to applicable law.

7. Payments

Where payments are processed through a third-party payment gateway or payment service provider, payment transactions may be subject to that provider's own terms and privacy policy.

We do not intend to collect or store complete payment-card details on this website unless our payment infrastructure specifically requires and legally permits us to do so.

You should review the privacy and security information provided by the relevant payment service before completing a transaction.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage, improve performance and, where applicable, support analytics or marketing.

Essential Cookies

Some cookies may be necessary for the website or specific features to function properly.

Analytics Cookies

Where analytics services are enabled, cookies or similar technologies may help us understand how visitors use the website and identify opportunities to improve website performance and content.

Managing Cookies

Most web browsers allow you to control or delete cookies through their settings. Disabling certain cookies may affect the functionality of parts of the website.

9. Third-Party Services

Our website may use third-party services to provide functions such as analytics, website security, video embedding, payment processing, communication, course delivery or other website features.

Depending on the services actually installed on the website, these providers may process certain information in accordance with their own privacy policies and terms.

Examples may include payment providers, analytics providers, hosting providers, communication platforms, embedded-content providers and spam prevention services.

We recommend reviewing the privacy policies of relevant third-party services before using features that connect to those services.

10. Embedded Content

Pages on our website may include embedded content such as videos, maps, images, social-media content or other material provided by third parties.

Embedded content may operate in a manner similar to visiting the third-party website directly. Such providers may collect information, use cookies or otherwise process information according to their own policies.

11. WhatsApp and Other Communication Channels

If you choose to contact Trading Wisdom 360 through WhatsApp, phone, email or another external communication service, your interaction may also be subject to the privacy policy and terms of that service provider.

We use information received through these channels primarily to respond to enquiries, provide requested information and support our students or prospective students.

12. How We Share Information

We do not sell personal information as a business practice.

We may share or provide access to personal information where reasonably necessary for purposes such as:

• Providing website or hosting services
• Processing payments
• Providing course or learning services
• Website security and spam prevention
• Analytics and website functionality
• Professional or technical service providers
• Complying with legal obligations
• Protecting our rights, users or property

Where third-party service providers process information on our behalf, we seek to use providers appropriate for the relevant service and purpose.

13. Data Security

We take reasonable measures to protect personal information against unauthorised access, misuse, alteration, disclosure or destruction.

However, no website, online transmission or electronic storage system can be guaranteed to be completely secure.

You should therefore use appropriate care when sharing personal information online and should not submit passwords, financial credentials or other confidential information through general contact forms.

14. How Long We Keep Personal Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide requested services, to maintain appropriate business records, to resolve disputes, to comply with legal obligations or for other lawful purposes.

The exact retention period may differ depending on the type of information and the reason it was collected.

15. Your Privacy Rights

Depending on applicable law and the circumstances of the processing, you may have rights relating to your personal information.

These may include requesting information about the processing of your personal data, requesting correction of inaccurate information, requesting deletion where applicable, and withdrawing consent where consent is the basis for processing.

Requests may be made using the contact details provided in this Privacy Policy. We may need to verify your identity before processing a request.

Certain information may need to be retained where required or permitted by applicable law.

16. Withdrawal of Consent

Where we process personal information based on your consent, you may request withdrawal of that consent.

Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

Where applicable law permits or requires continued processing for another lawful purpose, we may continue to process the relevant information for that purpose.

17. Children's Privacy

Our website and trading education services are not intended to encourage children to provide personal information without appropriate involvement of a parent or lawful guardian.

If you believe that a child has provided personal information to us in a manner that is not appropriate, please contact us so that we can review the situation and take appropriate action.

18. External Links

Our website may contain links to external websites, platforms or services.

We are not responsible for the privacy practices, content or security of third-party websites. You should review the privacy policy of each external website before providing personal information.

19. Website Comments

If comments are enabled on particular pages of our website, information submitted through the comment form may be processed for displaying, moderating and preventing spam.

Please avoid posting personal, confidential or sensitive information in a public comment because information you publish in a comment may be visible to other visitors.

20. Spam Prevention

We may use automated spam-detection or security services to help protect website forms, comments and other interactive features from spam, abuse or malicious activity.

Such services may process technical information such as IP addresses, browser information or other signals necessary for security and spam detection.

21. International Data Processing

Some third-party service providers used by websites may process information on servers located outside India.

Where personal information is processed by third-party providers, the processing may be subject to the provider's terms, privacy policy and applicable legal requirements.

22. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, legal requirements or privacy practices.

When changes are made, the updated version will be published on this page with an updated effective date where appropriate.

23. Contact Us About Privacy

If you have questions about this Privacy Policy, want to make a privacy request, or want to understand how your personal information is being handled, please contact Trading Wisdom 360.

24. Effective Date

Effective Date: September 27, 2026

This Privacy Policy applies to information collected through tradingwisdom360.com and related interactions with Trading Wisdom 360, subject to applicable law.